AOL Mail Is Not Receiving Emails

9 min readMar 13, 2021

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Are you worried about your AOL Mail? Have you encountered an issue in receiving emails on your AOL Mail? Well, there’s no need to worry as we have compiled the solutions for you if you are experiencing the same.

Undoubtedly, being unable to receive new emails on your AOL Mail keeps you away from access to the urgent emails that are sent for urgent response. Fixing the issue will get you back on track to getting the emails within settings. But the point of attention here is how to handle the issue. Well, don’t search for the solutions everywhere as we have compiled the solutions for you here only. Let us see how we can resolve the issue.

How to fix AOL Mail not receiving mail?

If you can sign in and read your mail, conversely you’re not receiving the new mail; there are a few things you can try to fix the issues with AOL Mail.

Check your filters: Sometimes a filter can be the reason emails are behind the improper functioning of emails and bypass your inbox. Or the mail might be sent to either the trash folder or a different folder. You may require verifying any filters you have created to ensure that your messages are appropriately organized.
Learn about delivery delays: Messages are frequently delivered instantly although this happens rarely when the messages delay in transit. This is generally due to issues on the mail server, heavy internet traffic, or routing problems. Regrettably, rather than waiting, you won’t be able to conclude if the message is deferred or undeliverable. If possible, ask the sender to resend the message to see if you can get the message a second time.
Check for emails in your Spam folder: If you locate emails in your Spam folder that don’t belong there, you’ll need to mark the messages as “not spam.”

a. Sign in to AOL mail
b. Click the Spam folder.
c. select the message that isn’t spamming
d. At the top of the page, click Not Spam.

4. Check the filters

a. Check the filter settings of the mail in the first step to solve AOL mail not working.
b. Verify all the filters and disable the ones that are not needed.
c. A few filters of the mail app will direct the incoming mail to the trash or spam folder directly.
d. Disable such filters and check if the issue has been resolved.
e. If there is heavy network traffic or any problems with the mail server, the mail will be delayed.
f. Wait patiently for a few minutes and check if you are receiving the mail.
g. Next, sign in to the AOL mail and navigate to the Spam folder.
h. Check if you received the mail in the spam folder. If so, select the mail and then click the Not Spam option available at the top part of the screen.

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AOL Mail not working on Mac

The appropriate functioning of the mail id is essential as everything has relied on the mail id only. It has become an imperative part and this is what necessitates the requirement of an email id. AOL Mail is a free web-based email service provided by AOL. It’s a division of Verizon Communications. AOL is a useful platform that caters to amazing applications for its users. In 2005, AOL introduced its first free Webmail service, known as AOL Mail.

Working email id facilitates almost everything and might encounter some issues due to unforeseen reasons. This might face issues on a particular device as well. If you are also facing the same issue, then this article is for you. Here we have compiled the procedure to fix the improper functioning of AOL Mail on different devices. Apply the subsequent procedure based on the version of your Mac. In case you are unable to resolve the issue manually, contact technical support, and get the issue resolved with the help of technical experts.

If you are a Mac user follow the subsequent steps to fix the issue manually.

How to fix AOL Mail Not Working On Mac?

1. Run the Connection Doctor on your Mac system.
2. Click the Mail icon from the Applications menu
3. Select the Window option.
4. Choose the connection Doctor option in the next step.
5. Your connection status will be displayed on the proceeding page.
6. Check if the status is indicated in red.
7. If so, you are not connected to the Internet.
8. If you are not receiving any mails
a. Go to the Accounts menu.
b. Click on the Advanced tab
c. Un-tick the box near the Use SSL option.
9. Check the user account information and settings of the mail server.
10. Modify them if needed to solve AOL mail not working on Mac.
11. Click the Inbox option available below the Setup AOL Account option to refresh the mailbox.
12. Restart the Mac system
13. Check if the AOL mail problem is rectified.
14. If this fails, then uninstall the AOL app from the Mac system and install it after a few minutes.

This will certainly resolve the encountered issue with the inappropriate functioning of AOL Mail devoid of any technical help. In case the issue persists, contact technical support.

AOL Mail is not working on iPhone 7

AOL Mail is a free webmail service offered by AOL. Now, AOL is an auxiliary of Verizon Communications. AOL Mail is usually known as AIM Mail where “AIM” stands for AOL Instant Messenger. However, nowadays, people are experiencing several issues while using AOL Mail. We have received a few complaints concerning the non-functioning of AOL Mail on the iPhone. So, we are here intending to resolve the issue and get you out of this dilemma.

Users are getting annoyed regarding a similar issue like they are facing the issue with the appropriate functioning of the AOL Mail. The appropriate functioning of the mail id is essential as everything has relied on the mail id only. It has become an imperative part and this is what necessitates the requirement of an email id. Working email id facilitates almost everything and might encounter some issues due to unforeseen reasons. This might face issues on a particular device as well. Here we have compiled the procedure to fix the improper functioning of AOL Mail on different devices. Apply the subsequent procedure based on the type of device you are using. In case you are unable to resolve the issue manually, contact technical support, and get the issue resolved with the help of technical experts.

Let us take a look at a few fixes to the inappropriate functioning of AOL Mail.

Method 1

Use Airplane Mode to Fix AOL Mail Issue

Sometimes users are unable to receive new emails or complain that their AOL Mail is not functioning fine. In such a case try using the Airplane mode which will shut down all the other applications and will lend a hand in resolving the issue. Let us see how we can perform this.

You can turn on Airplane mode from the iPhone Control panel:

a. Swipe up on your screen to open the Control panel
b. Tap the plane icon on the top left to turn on airplane mode.
c. Wait for a few minutes to again turn it off.

Or you can turn on the airplane mode from iPhone Settings:

a. Go to Settings from the iPhone home screen
b. Slide the bar beside the Airplane Mode option to turn it green.
c. After a few minutes turn it off again.

Method 2

Reset your Network Settings for Stronger Impact

In case after using the first fix, the issue didn’t get resolved. Then, in such a case try resolving the issue by resetting the network setting. Resetting the settings will restore the settings to the default settings and will help in resolving the issue.

Here is how you can reset the network settings of your iPhone:

a. Go to the Settings application
b. Scroll down until you find the General options
c. Click on it to access the options
d. Scroll down on the following page until you find the “Reset” option
e. Select it
f. Then select the option “Reset Network Settings”
g. Confirm the action.
h. Your network settings have been reset
i. If required, you can restart your iPhone

Hopefully, you will be able to access all of your important AOL emails on your device.

Method 3

Remove AOL Account from iPhone and Add It Back

If you are still encountering issues with your AOL Mail on your iPhone, then you can try fixing it by removing your account from the Mail app and then adding it back again. This method helps in refreshing your AOL Mail account, and you will be able to receive all of your new emails on your device quickly. Just follow the below-mentioned steps to remove your AOL account from your device and then add it back and log in to your account again.

To remove your AOL account from iPhone, you have to:

a. Go to Settings
b. Select Passwords & Accounts.
c. You will see a list of all accounts on your iPhone
d. Scroll until you find the AOL account
e. Then select it
f. You will see the “Delete Account” option at the bottom of the following page; click on it.

These steps will help you delete your AOL account from your iPhone. To add your AOL account back, you have to follow these steps:

Method 4

Set Up 2-step Verification of AOL Mail on iPhone

In case you have enabled the 2-step verification process for your AOL account, then it may be the reason your Aol mail not functioning on your iPhone. To fix this issue, you will need to follow a few more steps after your setting up with iPhone.

a. Visit the Account security page of the AOL mail on your device
b. Click on the option “Manage”
c. Ensure that your 2-step verification process is turned on.
d. Select the “Connect Apps” option
e. Then select the iOS Mail application
f. Select your iOS device as well.
g. Select the option “Generate App Password” to get a unique password.
h. Copy the password
i. Go to the AOL mail account page in the iPhone Settings.
j. If you haven’t added an AOL account to iPhone, follow the previous method above to set up your AOL email.
k. Paste the copied password to the password box as your AOL password on iPhone.
l. Then, after clicking on “Save” to confirm password change, you will soon be able to use your AOL mail as normal on your iPhone.

When you need AOL Support Service?

AOL Mail is well-liked for its webmail services and endows its user with the finest technical support services. AOL Support is a one-stop solution for dealing with any sort of issue or error encountered by users. AOL Technical support endows with the finest solution to its users and is easily approachable by opting for the preferred mode of communication. AOL proffers different modes of communication in order to resolve issues with the help of trained and skilled professionals. Here are a few modes of communication through which users can easily connect with the techies.

Email Us: Encountering any issues and getting worried about resolving them is common; users can easily deal with the issues by mailing us anytime and can get the resolutions through the mail.
24x7 Live Support: Chat with AOL Live experts for all your AOL needs-from email to login, technical questions, mobile email, and more. This service is only available to paid AOL members.
AOL Social Support: AOL has extended the limitation of serving the users over social media as well. Now users can connect with the technical support team for resolutions through social media as well because social media has also grabbed a preferred platform for everything.

Get your voice heard

AOL Live Technical Support is a one-stop solution for all the issues encountered by the user. AOL Mail service guarantees problem resolution in just a few minutes with the help of skilled and experienced customer service executives. Addressing the customers’ concerns is the main motive of the AOL Mail Technical Support Team.

AOL Mail customer support service team is comprised of well-trained and professional individuals with desired qualifications and experience in the same field. All the individuals are trained and tested well for delivering the finest customer service to its customers. Here are a few benefits of getting connected to technical support.

1.24 X 7 non-stop supports.
2. Immediate and straightforward solutions
3. A sturdy team of professionals.
4. Reliable supervision and support.
5. One stop for all issues.
6. Efficient and time saving.
7. User-friendly.

You are just a call away from resolving your encountered issues and the helpline contact numbers are available on the website from where you can get in touch with the customer service executives to get going. Our customer service executives are available 24 X 7 and are just a call away.
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